
We're here to help
Photos shared by owners across the Tesla community.







Find guides and answers for every part of ownership — from charging to service.
Book a visit or mobile service in the app.
24/7 emergency support, wherever you are.
Locate your nearest Tesla service location.
Safety first
Enter your 17-character VIN to see if any recalls or service campaigns apply to your vehicle, and what to do next.
Find your VIN on the lower-left of your windshield, on your registration, or in the Tesla app under your vehicle. Always confirm with your Tesla service center.
Stories from the Tesla community.
“Took delivery of my Cybertruck last month and it's unlike anything I've ever driven. The mobile service team even came to my house for a minor adjustment. Thanks to the whole Tesla team — and yes, Elon — for building something this bold.”
Daniel R.
Cybertruck owner, Texas
“When my charging port acted up on a road trip, roadside had me sorted the same day. Grateful for support that actually shows up. Thank you, Tesla!”
Priya S.
Model Y owner, California
“Three years, 60,000 miles, and the only 'service' I've needed is tire rotations. The over-the-air updates keep making the car better. Appreciate what Tesla is doing for drivers.”
Marcus T.
Model 3 owner, Florida
“A recall notice popped up in my app and was fixed by a software update overnight — I never even visited a service center. That's how car ownership should work.”
Elena K.
Model S owner, New York
Open the Tesla app, tap Service, choose your issue and pick a time. Many repairs can be done by mobile service at your home or office, so you may not need to visit a service center at all.
Send us a message and a support specialist will get back to you within 24 hours.
Live chat
Available in the Tesla app, 24/7
Phone support
Mon–Fri, 8am–5pm local time
Emergency roadside
Always available through the app
“O suporte da Tesla me atendeu em português e resolveu tudo em minutos. Muito obrigado, Tesla!”
Lucas Almeida — São Paulo, SP 🇧🇷